24/7 Emergency Care

+86-577-61517751

Service

Service

MP Sonic has expert service team provides customers service including service before sales and after sales.
Before sales, MP Sonic would like to provide its professional technical support to customer including: technical analysis on the possibility on welding, cutting or automation to for customer’s parts/material, and will send analysis for reference; technical proposal and cost calculation basing on customer’s requirement; parts design / modification guide; repair, maintenance or modification to customer’s old equipment purchased from others with the lowest cost, etc.
After sales, MP Sonic carries out real time service tracking and provide customer service including: shipping, installation, production trial, worker/technician training, repairing, maintenance, etc.
Moreover, MP Sonic has built i-could system to realize remote service to reduce the service cost and enhance the service effectiveness, ensuring customer’s smooth daily production.